Terms of Service

These terms govern your use of AURORA9's AI automation services. By using our platform, you agree to comply with these terms and conditions.

Last updated: July 16, 2025

Agreement to Terms

By accessing or using AURORA9's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Service Description

  • AURORA9 provides AI-powered e-commerce automation services
  • Our platform includes intelligent agents for business optimization
  • Services are provided on a subscription basis with various tiers
  • Features and capabilities may vary based on your selected plan
  • We reserve the right to update and improve our services

User Responsibilities

  • Provide accurate and up-to-date account information
  • Maintain the security of your account credentials
  • Use our services in compliance with applicable laws
  • Respect intellectual property rights
  • Report any security vulnerabilities or misuse

Acceptable Use

  • Use services for legitimate business purposes only
  • Do not attempt to reverse engineer or hack our platform
  • Respect rate limits and usage guidelines
  • Do not share account access with unauthorized parties
  • Comply with all applicable e-commerce regulations

Limitations & Disclaimers

  • Services are provided "as is" without warranties
  • We are not liable for business decisions made using our platform
  • Performance results may vary based on individual circumstances
  • Third-party integrations are subject to their own terms
  • Service availability is not guaranteed 100% of the time

Payment Terms and Billing

Subscription fees are billed in advance on a monthly or annual basis. All payments are processed securely through our trusted payment providers.

Billing Cycle

  • Monthly subscriptions renew automatically
  • Annual subscriptions offer discounted rates
  • Pro-rated charges for plan upgrades
  • Refunds processed for unused portions

Payment Methods

  • Major credit and debit cards accepted
  • Bank transfers for enterprise accounts
  • Secure payment processing with encryption
  • Invoice billing available for qualified accounts

Intellectual Property Rights

AURORA9 retains all rights to our proprietary technology, algorithms, and platform features. Users retain ownership of their data and content.

Our Rights

  • Proprietary AI algorithms and models
  • Platform software and architecture
  • Trademarks and brand elements
  • Documentation and training materials

Your Rights

  • Ownership of your business data
  • Control over data sharing preferences
  • Right to export your information
  • License to use our services as agreed

Account Termination

Either party may terminate the service agreement with appropriate notice. Upon termination, you will retain access until the end of your billing period.

User Termination

  • Cancel anytime from account settings
  • 30-day data retention period
  • Export data before cancellation

Service Termination

  • For violations of terms
  • Non-payment of fees
  • Suspicious or fraudulent activity

Data Handling

  • Secure deletion after retention period
  • Backup data removed permanently

Questions About These Terms?

If you have any questions about these Terms of Service or need clarification on any provisions, our legal team is here to help.